Shipping and Refund Policy

SHIPPING POLICY:

  • Shipping rates would be calculated at checkout for both domestic and international shipping. 
  • For international shipping, duties and import taxes are also calculated at checkout to give customers total cost clarity.
  • Domestic Shipping (UAE): We ship via Aramex and FedEx [1-2 Business Days Delivery] or you can choose local pickup at checkout.
    International Shipping: We ship worldwide via Aramex and Fedex.
  • Customers are requested to provide accurate ZIP code (postal code), address, area name and phone number so that there is no delay in delivery.
  • The package will be valued as per the bill value. We have the strict policy against under valuation and cannot mark as gift.
  • Once we ship your item, you will be emailed a tracking number to track your shipment.
  • Delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.

        REFUND POLICY:

        We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

        To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

        To start a return, you can contact us at info@weaversboutique.com. Please note that returns will need to be sent to the following address: [RS Trading Co. LLC, Building No R441, OLD WASL, Room No. 637, Al Barsha 1 DU, United Arab Emirates]


        If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

        You can always contact us for any return question at info@weaversboutique.com.

        Damages and issues
        Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

        Exceptions / non-returnable items
        Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

        Unfortunately, we cannot accept returns on sale items or gift cards.

        Exchanges
        The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

        European Union 14 day cooling off period
        Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

        Refunds
        We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

        If more than 15 business days have passed since we’ve approved your return, please contact us at info@weaversboutique.com.